A first-time claimant must work a minimum of 910 hours to be eligible to receive employment benefits. For a second application claim, 560 hours are needed, which is about 16 weeks at 35 hours per week. Applications for EI benefits could either be completed on-line at www.servicecanada.gc.ca or made in person. The address of the office in Chateauguay is: Chateauguay Service Canada Centre, 245 St. Jean Baptiste Blvd, Room 101, Chateauguay, Quebec, J6K 3C3, and their fax number is 450-691-4247. The applicant should apply for benefits no later than 4 weeks from the last day worked, otherwise they will experience delays in the processing of their claim and receiving their benefits. Service Canada’s Employment Insurance telephone information service number is 1-800-206-7218. To apply for EI benefits, the applicant will need their ROE, their Social Insurance Number, picture proof of their identity, the address of their bank and a void cheque sample for automatic deposit.
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